Shipping Policy

Last Updated: 07/27/2025

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Order Processing
All orders are processed within 72 hours after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

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Shipping Rates & Delivery
We offer domestic shipping across USA.

Estimated delivery times: 5 - 7 business days.

Please note: Delivery times are estimates and may vary due to carrier delays or external factors beyond our control.

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Free Shipping
Orders over $75 qualify for free shipping within USA.

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Order Tracking
Once your order ships, you will receive a confirmation email with tracking details so you can monitor your delivery.

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Delays & Service Interruptions
We are not responsible for shipping delays caused by carriers, customs, weather, or incorrect addresses provided by the customer.

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Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at s.jamaljewelry@gmail.com within 7 days of delivery so we can work to resolve the issue.

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Contact Us
For any questions about your order or our shipping policy, contact us:
📧 s.jamaljewelry@gmail.com
📬 8401 MAYLAND DR STE A, RICHMOND, VA 23294